WHAT TO ASK BEFORE HIRING A CÔNG TY THIẾT KẾ WEB ĐỒNG NAI
You’re about to invest in a website that will represent your business 24/7. A bad choice wastes money, frustrates customers, and hands leads to competitors. This checklist ensures you ask the right questions before signing any contract with a web design company in Đồng Nai. Follow it step-by-step to avoid costly mistakes.
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PHASE 1: BEFORE YOU PICK UP THE PHONE
PORTFOLIO THAT PROVES LOCAL EXPERTISE
Ask for live websites they built for Đồng Nai businesses. If they only show projects from Hà Nội or Hồ Chí Minh, they don’t understand local customer behavior. A restaurant in Biên Hòa needs different features than a factory in Long Khánh. Skipping this means your site might look generic and fail to convert local traffic.
SPECIFIC INDUSTRY EXPERIENCE
Demand case studies in your sector. A company that designs e-commerce sites won’t automatically know how to build a booking system for a dental clinic. If they can’t show relevant work, you’ll pay for their learning curve. Your project timeline and budget will balloon while they figure out your niche.
CLEAR PRICING TIERS
Request a one-page summary of three packages: basic, standard, premium. If they only give a single price, they’re hiding upsells. You’ll end up paying extra for essentials like mobile optimization or SEO. A transparent menu lets you compare apples to apples and avoid sticker shock later.
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PHASE 2: DURING THE FIRST MEETING
WHO OWNS THE CODE AND DESIGN FILES
Ask for a written statement that you retain full ownership of all source files. If they refuse, you’re locked into their hosting and future edits. When you want to switch providers, you’ll pay again to rebuild the site from scratch. This mistake can cost you 3-5 times the original price.
RESPONSE TIME GUARANTEES
Get a signed service level agreement (SLA) that specifies maximum response times for emergencies. If they won’t commit, expect 48-hour delays when your site crashes during a sale. Lost revenue from downtime will dwarf any savings from a cheap provider.
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LOCAL SEO INTEGRATION
Insist on a plan that includes Google My Business setup and Đồng Nai-specific keywords. If they treat SEO as an afterthought, your site won’t appear in local searches. You’ll miss customers who type “quán cà phê gần đây” or “sửa xe máy Biên Hòa.” Generic SEO wastes your ad budget on clicks from irrelevant cities.
MOBILE-FIRST DESIGN PROCESS
Verify they start wireframes on mobile screens, not desktop. If they design for desktop first, your site will look broken on phones. Over 60% of Đồng Nai users browse on mobile. A site that frustrates mobile visitors loses sales and damages your brand reputation.
CONTENT MANAGEMENT SYSTEM (CMS) TRAINING
Ask for a recorded training session on their chosen CMS. If they don’t provide one, you’ll depend on them for every small update. Paying for simple text changes adds up to thousands of dong per year. A 30-minute training video saves you from this recurring cost.
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PHASE 3: BEFORE SIGNING THE CONTRACT
DETAILED PROJECT TIMELINE
Require a Gantt chart with milestones and deadlines. If they only give a vague “2-3 months,” expect delays. Without clear dates, your launch could slip by weeks, costing you seasonal sales. A timeline keeps everyone accountable and prevents scope creep.
PAYMENT SCHEDULE TIED TO DELIVERABLES
Insist on paying in installments after each milestone. If they demand 50% upfront, you have no leverage if they disappear. A fair schedule protects your cash flow and ensures work gets done. Never pay the final 20% until you’ve tested every feature.
HOSTING AND MAINTENANCE COSTS
Get a breakdown of annual hosting, security updates, and backup fees. If they bundle these into a single price, you’ll overpay. Some companies charge 3-5 million VND per month for basic hosting that costs 500,000 VND elsewhere. Hidden fees drain your budget for months.
DATA PRIVACY COMPLIANCE
Ask how they handle customer data under Vietnam’s Cybersecurity Law. If they can’t explain their process, your site could violate regulations. Fines start at 50 million VND and can shut down your business. A compliant site protects your reputation and avoids legal trouble.
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PHASE 4: DURING THE PROJECT
WEEKLY PROGRESS REPORTS
Demand a 10-minute call every Friday with screenshots of completed work. If they skip updates, you won’t catch mistakes until it’s too late. Fixing errors after launch costs 10 times more than catching them early. Weekly check-ins keep the project on track.
USER TESTING WITH LOCAL CUSTOMERS
Require them to test the site with 5-10 people from your target audience in Đồng Nai. If they rely only on their team, the site might confuse real users. A checkout process that’s obvious to developers could baffle your customers. Testing prevents lost sales from poor UX.
PERFORMANCE BENCHMARKS
Get a report showing page load times under 3 seconds on 3G networks. If they don’t test speed, your site will frustrate visitors. Google ranks slow sites lower, and users abandon pages that take too long. A fast site keeps customers engaged and boosts conversions.
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PHASE 5: BEFORE LAUNCH
SECURITY AUDIT
Insist on a penetration test to find vulnerabilities. If they skip this, hackers could steal customer data or deface your site. Recovering from a breach costs millions in lost trust and legal fees. A secure site protects your business and your customers.
BACKUP AND RECOVERY PLAN
Ask for a written procedure to restore your site within 1 hour. If they don’t have one, a server crash could take your site down for days. Every hour of downtime loses sales and damages your SEO rankings. A solid backup plan minimizes risk.
FINAL SEO CHECKLIST
Require a pre-launch audit that includes meta tags, alt text, and schema markup. If they miss these, your site won’t rank for local searches. You’ll waste ad spend driving traffic to a site that Google ignores. SEO basics take 1 hour to fix but save months of lost visibility.
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PHASE 6: AFTER LA
